Excellence is merely a habit. Accountability is the key however for this to be true.

Excellence is merely a habit. Surprised!.

suppose you need to clean the floor in the work place regularly and that is your job. Then you have the knowledge that a clean floor is beneficial to all of us and reduces problems with the health of all us. you also know which agents you use to clean and the materials you need to use to do the job well.

You have acquired the skill to clean the floor well.

the third attribute would be the right attitude. in other words if you do not feel the conscience that doing your job regularly and well is essential, then having the knowledge and the skill to do do not matter at all.

We need to add repetition of this work day and night consistently, then you are excellent. In other words doing a job once and well does not, i repeat does not denote excellence. Only if you repeat the work consistently to high standards, then excellence comes.


If one does a work consistently well everytime he does, then excellence is merely a habit, agreed!!!


But remember we need to add the responsibility that this job is our own is the key to consistency.Only when you assign responsibility to a person, one can expect consistency. However if one does not accept responsibility, then he does not take ownership.

If one does not want to take the ownership of a job or the work to be done, then it is difficult to get the consistency. In other words, if ownership is not assigned, then the responsibility is not transparent to the individual at work.

Then one cannot be made accountable for the excellence or the absence of it in that work.

Accountability has been the central theme to improvement at any work place. To be accountable, one need to do do the job well but also keep a record of this.

now how do we apply to our day to day life, you might ask

You do see that most rest rooms as they call it now a days, are cleaned regularly many times in a day and also a display is done to show that they are indeed cleaned with the name of the person who has done so with the signature. This is what is called accountability.

If a toilet cleaning is made accountable, imagine all things and works which should be made accountable!!!!

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Chockalingam